March 12th, 2008 John
Firstly I would like to thank the 75+ people who have signed on as affiliates. We are overwhelmed at your support. Thank you so much for helping us to share our movies with as many families as possible.
Our current system is showing signs of wear and we have decided to make the leap to a more fully featured system so that we can better serve our growing affiliate community better.
This will unfortunately not be an easy transition so please bear with us. We are going to be paying out the affilates that have reached the $200 / quarter threshold in the near future. For the rest of you we will transfer your balances into the new system.
The accounts will also transfer over to the new system but we will have to manually setup the recurring transactions from the old system in the new one and this may take some time.
New transactions will be moved to the new server almost straight away and we will get you setup with banners and URLS as soon as we can.
I appologize for the inconvenience, I am sure that this new system will be much more user friendly and it will be worth the time taken to switch.
Posted in Uncategorized | No Comments »
March 12th, 2008 John
Folks,
We appreciate the requests coming thick and fast but it seems that you have overwhelmed our email system (or overwhelmed my email abilities). We are looking to add some new titles very soon and in fact a lot of your suggestions are already on our list.
If I could make a request, could you use the Support Center to log requests for now, we are in the process of updating our system to accommodate a request form that puts requests into some order and can be searched so that you can see what has already been requested.
I will add a requests category to the Support Center for now and the new system should be up in the next few weeks. See the post below for a link to the Support Center.
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March 1st, 2008 John
We have been busy working behind the scenes here at Faith and Family Flix trying to improve our customer service and keep track of your requests a little better than we have.
You will notice that the main page now has all movies rather than our welcome message and links for Affiliates and our Trade-In programs. You can still access these from the links in the Sidebar.
Our Contact Form has been gathering a lot of SPAM so we have moved from an email based system to a Support Center system. Each time you have a problem or question for FFF support, you can fill out a ticket and submit to our support center.
You can find this support center at
http://www.faithandfamilyflix.net/support/index.php
Posted in Feedback, Technology | No Comments »
March 1st, 2008 John
Hi folks! Those of you who have made a suggestion for movies that you would like to see. We have been compiling a list and then endeavoring to watch and evaluate each one before putting on our site. It is a long process and we are looking at how we can make it work better. We do not want to put our stamp of approval on a movie without having seen it and yet we do not have time to watch every single movie.
We have taken your comments on some of the movies and have removed a couple that people have said are not suitable for everyone to watch. We are continuing to pursue a two tier review system that will clearly identify movies as for “Everyone” or “Parents Decide”. Look for a change on the movie detail page in the next few weeks as we implement it on our site.
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January 31st, 2008 Steve
Dear Friends,
We will be implementing a new “trade in” program. This is a program that gives you the opportunity to get rid of DVD’s you no longer use. Well, let me clarify: we will post a list of DVD’s we need, and if you have any, you can send them in with your regular return. As long as the DVD is in playable shape (no deep scratches or cracks), we will apply a credit towards your account. We figure this is a win, win situation for all parties. If you have something not on our list, you can shoot us an email with the title and we’ll check it out.
We’ve spent approximately $5000 in the last couple weeks just adding inventory (so please bear with us if you are not receiving your top requests). Alot of the classics are harder to get and must be back ordered, thus the delivery time is longer…sorry:-(
PLEASE, PLEASE, PLEASE, keep plenty of selections in your queue (at least 15)
Thank you again to all of you who care about what comes in to your home. Your choices will have a positive affect on your family…and our country. God have mercy on our country!
God’s Peace to You and Yours.
Steve Thomas
Founder (no relation to Dave)
Posted in Uncategorized | 1 Comment »
January 14th, 2008 John
For want of a better place to put this and with the idea that it may prompt you to make more suggestions, here is the current list for January. Please leave feedback on the FFF site using the request form or put them in the comments for this post.
- WOW 2007 Music Videos
- Educational Videos Eye Witness Science, geography, friction, chemistry, weather..
- The Thrill of it All” with Doris Day
- “Send Me No Flowers,”
- “Move Over Darling,”
- “Please Don’t Eat the Daisies.”
- Angels with Dirty Faces
- Yankee Doodle Dandy
- Bringing Up Baby
- Sabrina
- Roman Holiday
- Pride and Prejudice (A & E version 1995)
- War and Peace (Audrey Hepburn)
- Funny Face (Audrey Hepburn)
- The Man Who Knew Too Much
- Emma (with Gwyneth Paltrow)
- Return to Me (with Minnie Driver and David Duchovny)
- The Gnome Mobile
- The Assisi Underground
- “Singing in the Rain”
- “The Christmas Mystery”
- “Champions of Faith”
- “Night at the Museum”
- “National Treasure”
- “Searching for Bobby Fischer” (chess movie)
- “Miracle” (USA hockey movie)
- “Follow Me, Boys” (Disney movie about Boy Scouts)
- Jane Austen movies (BBC versions)
- “End Of The Spear”
- “Waterproof”
- Ghostbreakers
- Road to Morocco
Posted in Requests | 8 Comments »
January 13th, 2008 John
Thanks to Tim Drake from the National Catholic Register. His article on Faith and Family Flix appears on the front page of the latest edition. If you are a subscriber and would like to see the article you can log-in to their site and see the article online here
Posted in Uncategorized | 2 Comments »
January 10th, 2008 John
As we go along, I am hoping that more and more of you will take the time to write some reviews of the movies and other videos that you watch. The more information that we provide to each other about our movie watching experience, the better advised we are as parents in choosing titles for our families to watch.
Our customer rating and review system is easy to use once you get the hang of it! Here is a quick tutorial for any of you who might like to try this out.
Log in to the FFF site the same way you do to access your queue and add movies etc.
Navigate to the movie you want to review and bring up its details page by clicking the more… link or clicking the picture of the DVD.
Click the 
button and you will be taken to the reviews listing.
If no reviews have been written yet, there will be a message “There are currently no product reviews.”
If a review has been written, the review is listed with the author’s first name and a star rating. Click on the author name to read the review.
To write your own review simply click the 
button and you will be given a box to enter your review. Be honest, if you did not like a movie tell us why. If the movie moved you to tears we want to hear about that too! When you are done, give the movie a star rating from
(bad)
to (good)
When you are done click the 
button to save the review.
The more reviews we get the more we will all benefit.
Posted in Classic TV, Feedback, Movies | 2 Comments »
January 8th, 2008 John
We had a request for Amazing Grace to be added to our catalog. Steve has mentioned in his posting entitled “Date Night Movie Report:” that Amazing Grace is one of his movies that fail the “dog poop” test. Now I have not seen the movie yet and wondered if other members would like to comment.
We are going to be adding some extra features in the next few weeks, amongst which we include links to the Dove Foundation reviews. Here is an exerpt from their review of Amazing Grace that I include for context.
Sex: Man and woman kiss
Language: H-5; D-1; G-5; A-6; N-2 (spoken by slave owner - not condoned by role models in the film); C-1 (spoken reverently by John Newton)
Violence: Brief images of slaves being treated badly. Dialog discussing extreme conditions on slave ships including rape.
Drugs: Wilberforce is diagnosed with Colitis and is prescribed Laudanum, a highly addictive form of opium. He quits taking the drug when he realizes its debilitating effect.
Nudity: Cleavage appropriate to the times.
Other: Gambling
OK so I can see that some people would consider “Cleavage Appropriate to the Times” a bit much and for this reason Dove recommends “Ages 12 and over ” for this one.
So what do you think? Let us know if we should add this movie to the catalog. I am leaning toward adding it with the rating “Parents Decide”.
Posted in Feedback, Requests | 1 Comment »
January 8th, 2008 John
We got a request to add some movies to the site and I will include them below. Firstly thank you for giving such thoughtful feedback in your request. This is EXACTLY the information we need to help make FFF the best online movie rental for families.
Ghostbreakers: Bob Hope movie in which he helps a young heiress who is trying to see the home she inherited in Cuba (before it was communist). Someone who wants the estate is trying to keep her away by convincing her it is haunted. Funny, cute - a great Bob Hope movie when he is quite young.
Road to Morocco: Bob Hope, Bing Crosby. The best Road movie - very funny as Bob is sold by Bing and ends up the fiance of the Moroccan Princess.
End of the Spear: Gripping drama - a beautifully done recent movie telling the story of 4 missionaries who try to reach Indians in a remote part of Brazil and are all killed. Their wives and children go to the Indian village and finish the missionary work started. At the end of the movie, there is film footage of the actual Indians and the son of one of the missionaries who was killed talking today. The event occurred in the 1950’s. Great Christian message - beautiful panoramic scenery - very moving.
Posted in Feedback, Requests | No Comments »